Privacy Policy

We at Watching Over You want our customers to have the best experience possible, and as such, we would never pass on your personal details to other companies or individuals except where required to help us fulfil our services to you or by law. We certainly do not pass personal details such as email addresses to marketing companies or anything of the sort.

This privacy policy outlines the ways in which we collect and use your personal information. There aren’t many, so this shouldn’t take long!

Types of data we collect

Website cookies

Cookies are small data files that are placed on your computer when your browse websites in order to remember things that you do. Examples of this are: products you have purchased, the contents of your shopping cart, pages you’ve visited and actions you’ve taken. This information can be used to allow a website to market to you with targeted ads around the internet, including social media, allow you to return to your shopping cart with all the items remembered, or simply to allow the proper functioning of a website. Cookies may or may not contain personal information about you.

Cookies we use

We don’t use many cookies on our website. Here is a complete list of the cookies that we use:

  • cookie-consent – This cookie is used by our site to determine your cookie consent preferences. It is required to prevent or allow cookies on our site and to show or hide the cookie consent notice displayed at the bottom of the screen. It contains no personal information about you.
  • _ga – Used by Google Analytics to distinguish users
  • _gid – Used by Google Analytics to distinguish users
  • _gat – User by Google Analytics to throttle request rate.
  • collect – provided by google-analytics.com to send data to Google about the user’s device and behaviour. Tracks the user across devices and marketing channels

If we ever choose to change how we use cookies, we will promptly update this privacy policy and make it clear that we are doing so.

Google Analytics

Google Analytics collects information about visitor behaviour patterns and allows site owners to see how many people are visiting certain parts of our site, and certain actions they make take, for example.

We currently use Google Analytics to provide us with data about our visitors’ behaviour when visiting our site, and for targeted advertising purposes. If you opt out of receiving cookies in the Cookie consent section of this policy, you will not be included in our Google Analytics data.

Personal information

We collect your name, email and phone number when you fill out our contact form. This information is used solely for us to respond to your enquiry, and will be removed as soon as we have fully dealt with your needs.

Our website uses SSL technology to encrypt all data sent via our contact form.

Third parties

We use third-party advertising and/or web analytics companies to serve ads and/or to provide us web analytics when you visit our Website or App. These companies may use information about your visits to this and other websites (e.g., through the use of cookies) in order to provide advertisements about goods and services of interest to you, to provide us analyses of how our site is used. Although we do not authorise these third parties to collect your Personal Information from our Website or App, they may associate data collected about your use of our Website or App with the personally identifiable information they have collected about you from other websites.

How we protect your data

Our website uses SSL technology to encrypt any personal information you send us via our contact form. Our hosting has Firewall at both ends, Malware and Virus Scans, CloudLinux Security, Mod Security Enabled.

Emails we receive from you are stored in a password protected Google email account.

Access to your personal information

You are entitled to view, amend, or delete any personal information that we hold about you. Currently, we only hold personal data on our email server that is collected via the contact forms on our website. We remove emails from customers as soon as their requests are fulfilled or within 365 days, whichever is sooner.

If you wish to view, amend, or delete any of your personal information, please contact our data protection officer, Juliette, at privacy@realtherapyforlife.com

Changes to this privacy policy

This privacy policy was updated on 20/05/2018 and will be reviewed in response to changes to privacy law or changes in the way in which we collect and store data.

This site uses cookies to help it function better for our customers, to help us gather data about how our visitors use the site, and to provide improved advertising to potentially interested parties. To learn more about the cookies we use, change your cookie preferences, and find out how we protect and use the data of our customers, please read our privacy policy.

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